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Home | Job Seekers | Employers | More  12214 Job Openings 2817 Companies 36046 Resumes

Customer Contact Center Representative ~ Lewiston

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Job Description Print friendly version of job 
Seeking a detail oriented, efficient and organized professional for the position of Customer Contact Center Representative in our Lewiston Office.
    Candidate must be able to work a flexible schedule with the hours of operation; Monday - Friday 8AM-6PM and Saturday 9AM-1PM.
POSITION SUMMARY:  Provides quality customer service and sales support to the Bank and its affiliates through the Customer Contact Center.                      



  • Respond to inbound calls to include general bank and account information, customer transactions and problem resolution
  • Create sales opportunities by offering value add services and products 
  • Make recommendations for improvements to Bank processes, products and services
  • Work collaboratively with team members to meet business needs
  • Maintain professional and technical knowledge through ongoing training initiatives
  • Successfully pass technical and regulatory examinations required by the Company


Company Info Other Info
View Company Profile

Northeast Bank
500 Canal St.
Lewiston,   Maine   04240

Post on site:From 2/3/2016 until 3/4/2016
Categories:Administrative, Office Support
Banking, Finance
Job Type:Regular
Full/Part Time:Full Time
Salary: Annual Salary
Job Requirements
  • Proficient in Word and Excel
  • High attention to detail
  • Excellent organizational and time management skills
  • Ability to speak and write effectively
  • Ability to develop new business and close sales
  • Ability to work independently as well as in a team environment
  • Effective interpersonal skills
  • Excellent phone etiquette
  • Ability to multi-task and manage expectations
  • Previous Contact Center/Customer Service experience required
  • Banking and/or financial services background preferred
Education Requirements
  • Associates degree or equivalent education and/or banking/ contact center experience

We offer a generous benefits package including:

·         Medical, Dental, Vision, Life

·         Domestic Partner coverage available on medical and dental plans

·         Health Savings Account (HSA) option for medical plan

·         Medical and Dependent Flexible Reimbursement Accounts

·         Short-term and long-term disability coverages

·         Commuter Reimbursement plan

·         AFLAC Benefit availability

·         Wellness Incentives

·         Employee Assistance Program

·         Paid sick, vacation, personal, and community time off

·         Paid holidays

·         401k with Company match

·         Tuition Reimbursement Opportunities

·         Banking and Financial Services

Contact Info
Apply Online
How to apply: Apply Online


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