Customer Service - C.N. Brown Company - Bethel, ME |
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Customer Service

C.N. Brown Company | Bethel, ME

C.N. Brown Company
The Employer has temporarily removed this posting
Position: Heating Oil Customer Service Representative

Job Purpose: To assist Managers in daily clerical tasks and maintain company records in a timely and accurate manner. Provide legendary customer service and maintaining customer satisfaction.

Job responsibilities:
  • Effectively manage a high incoming call volume
  • Recording of sales, payments and all other required office procedures
  • Participation in company promotional activities
  • Knowledge of company products and services
  • Follow communication procedures, guidelines and policies
  • Follow all safety standards
  • Address customer concerns , provide appropriate solutions and alternatives with the time limits and follow up to ensure resolution
  • Professional phone presence.
  • Computer systems and excel format skills.
  • Customer service and problem resolution experience preferred.
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Willingness to take direction from Manager and abide by company policies and procedures.
C.N Brown Company offers a competitive compensation and benefits package with includes health and dental insurance, 401K with company match, continuing education, paid holidays and vacations.
Job Code: 2575402
Posted On: 2018-11-12 08:42:51
Closing Date: Open Until Filled
Telecommute: No
Categories: Other, Other
Job Status: Full Time
Similar Jobs: Within 25 miles of 04217

Additional Contact Info

Phone: 1-800-432-4211