Client Service Supervisor - Lewiston Great benefits package including paid leave for new parents, and retirement contribution
Androscoggin Savings Bank | Lewiston, ME
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Client Service Supervisor – Lewiston
This Client Service Supervisor opening is for an experienced banking professional interested in working with consumer, private banking and small business clients while overseeing day to day branch operations.
This position could be a great fit for you if you have experience as a Personal Banker, a Universal Banker or Universal Associate, or a Senior Banking Consultant!
Join us in Lewiston to ensure the efficient and compliant operations of our branch. The Client Service Supervisor is responsible for modeling a high standard for sales and service to both internal and external clients. Work with our great staff - coaching, developing and holding them accountable for achieving sales and service goals.
The CSS has oversight of security, audit and safety policies, and following branch operational standards including proving the vault, drawer management and account opening & maintenance. In addition to working directly with clients to open business and personal deposit accounts, the CSS will also obtain and maintain a NMLS number and assist clients applying for HELOC and consumer loans.
In addition to these traditional Bank tasks, this CSS will work with our Central Maine Market Manager to actively grow and service our Small Business clients. This is an opportunity to gain leadership experience, leverage your sales and service skills, and help develop Androscoggin Bank’s Small Business portfolio – and service reputation!
Requirements (these are the things we will be looking for in a candidate)
- 1-2+ years of experience as a bank Senior Client Service Representative or equivalent work experience
- Desire and ability to coach and mentor others.
- Ability to perform detail oriented work with a high degree of accuracy.
- Ability to handle multiple priorities and tasks.
- Proficient computer skills and ability to learn teller processing software
- Ability to identify customer needs, recommend applicable products/services and close the sale.
This 40 hours per week, full time position includes some Saturday mornings (rotating coverage) until noon.
This position carries great benefits, including paid parking, paid time off, holiday pay, 401k participation with a generous match (we put money in your 401k even if you don't!), and access to Androscoggin Bank's full insurance benefit package (medical, dental, vision, life, and disability). Androscoggin Bank recently added paid parental leave to our benefits package, which grants new mothers and fathers six weeks of full pay!
Hoping you could advance your career and your education? We can help. Androscoggin Bank is committed to supporting employee development, and employee benefits include tuition and education reimbursement.
Do you wish you could be more involved and connected in your company, beyond the level of your department? Androscoggin Bank offers that to you. Project teams, committees, events, in-house education, and more. It’s an amazing place to work.
Androscoggin Bank is an Equal Opportunity Employer that offers an outstanding work environment, advancement and training opportunities, and an exceptional benefits package.