Client Specialist Float ~ - Northeast Bank - Lewiston, ME |
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Client Specialist Float ~

Northeast Bank | Lewiston, ME

Northeast Bank
The Employer has temporarily removed this posting

POSITION SUMMARY:  Directly responsible for the delivery of customer service and managing client relationships within a branch location.


  • Provide high quality service to every customer contact
  • Adhere to procedures set forth within the CSR and Teller Manuals
  • Handle basic customer account inquiries
  • Open new accounts as requested
  • Actively participating in all branch sales, marketing, and promotional campaigns, including cross sales of all Bank products and services
  • Collect all fee income as outlined in the current Fee Schedule
  • Accept and process customer transactions.
  • Deliver Consumer Lending solutions by taking applications, processing and closing loans
  • May participate in cross training efforts as they pertain to mortgage lending (once trained, obtain the required NMLS registration)
  • Demonstrate knowledge of the Bank’s products and services
  • Understand, adhere to, and be able to explain regulations, bank policies and procedures as they relate to the teller area and its functions
  • Maintain all bank information with the highest level of customer confidentiality
  • Follow all established bank security procedures as outlined in the Bank Security Program
  • Adhere to established branch standards
  • Coordinate the ordering and shipping of currency
  • Prepare routine correspondence related to customer needs
  • Maintain vault cash levels
  • Successfully pass technical and regulatory examinations required by the Company

  • Basic sales skills
  • Effective interpersonal and communication skills
  • Keyboarding and basic computer skills
  • Strong organizational skills and attention to detail
  • Ability to train and mentor other staff
  • High school diploma or equivalent
  • 2-3 years’ proven customer contact or related sales experience
  • Cash handling experience
  • 1-2 years’ teller experience required 
  • Willingness to travel to all Retail branches, especially on short - notice
  • Reliable transportation
  • Ability to work unpredictable hours to include Saturdays, especially on short-notice
  • Ability to stand for long periods of time
  • Ability to count cash for long periods
  • Ability to operate various pieces of bank equipment for long periods of time
  • Ability to use computer equipment for extended periods of time


Posted On: 2017-08-01 11:22:29
Closing Date: Open Until Filled
Telecommute: No
Categories: Banking
Job Type: Regular
Job Status: Full Time
Pay Type: Hourly Wage
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