Customer Service Represenative - Great Falls Marketing - Westbrook, ME | JobsInME.com
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Customer Service Represenative

Great Falls Marketing | Westbrook, ME

Great Falls Marketing
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Principal Duties/Responsibilities:
  • Receives customers' requests by telephone or mail, analyzes requests, provides information requested or ascertains who best can provide the information, and routes the request to the proper person.
  • Analyzes transactions, corrects records, and adjusts errors.
  • Searches company records under ZIP code, name, and account number, etc., using CRT, computer printout, or requisition information from factory
  • Traces status of orders.
  • Resolves customer questions related to orders, takes orders as needed.
  • Maintains liaison with other departments for order completion.
  • Writes up order, mails catalog, samples, price quotations, and similar data to customer, as required.
  • Responds to customers' requests via telephone or e-mail, using personal computer when necessary.
  • Contacts customers to ascertain data omitted on orders.
  • Has knowledge of product line, prices, delivery time, drop ship items, various marketing promotional services, and similar data, as required
  • Assists in Returns and Replacements as needed.
  • Performs other duties as assigned by supervisor. 
Recommended Skills/Abilities:
      
  • Excellent organizational skills.
  • Excellent oral and written communication skills. 
  • Demonstrated ability to work in a fast paced environment.
Requirements
Must be at least 18 years old. No sales experience is necessary. We will train you! Some of our best agents have been teachers, CNAs, servers, coaches.

Benefits
Great benefit package available for eligible full-time employees including: Medical, Dental/Vision, Life Insurance, Paid Time off Accrual, Paid Training, Free Parking, Holiday pay, Product Discounts.

Education
High School Diploma or GED equivalent.


Location
860 Spring St. Westbrook

 
Posted On: 04/21/17
Telecommute: No
Categories: Customer Service
Job Type: Regular
Pay Type: Hourly Wage
Wage: $10 - $15
Similar Jobs: Within 25 miles of 04092, Customer Service
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To apply to this job: click APPLY to submit your resume to this employer.


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