Data Analyst - Quality Management
Southern Maine Health Care | Biddeford, ME
The Employer has temporarily removed this posting
- Position Summary
- The Quality Department Data Analyst answers challenging questions and creates useful analytics across the organization in support of improving patient safety and quality of care. While primarily supporting the Quality and Patient Safety Department, the analyst will be interacting with everyone from front-line clinical staff to senior management. Some of the work is structured by established policies, procedures, and regulatory requirements, much of the work is less structured in the form of building new interfaces and processes to work with a variety of data sources, conducting new analyses to identify improvement opportunities in clinical and operational processes, and monitoring the impact of interventions over time via dashboards and reports.
- Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Bachelor's degree or relevant experience preferred. Other degrees/certification in an allied health profession may be preferred.
- Three to five years experience in analyzing data and managing data systems required; three to five years of experience in healthcare preferred.
- Strong intellectual curiosity and ability to solve difficult problems with minimal supervision. Ability to manage multiple concurrent activities.
- Possess effective verbal, presentation, and written communication skills, including the ability to present results to both technical and non-technical audiences.
- Knowledge of SQL (MS SQL Server, MySQL, MS Access) and Excel is required.
- Basic knowledge of one or more scripting languages (Python, VB, Powershell, etc.) is required.
- Understanding data visualization and dashboard design is useful, experience with one or more business intelligence tools is preferred (Tableau, QlikView, Spotfire, etc.) is preferred.
- Experience with Meditech, eClinicalWorks, and/or Epic reporting is useful.
- Knowledge of healthcare financial analytics (particularly as they relate to quality improvement) and/or statistical analysis is helpful. Epic report-writing skills. Experience with Lean, Six Sigma, Clinical Microsystems, or other performance improvement methodologies is useful.