Holy Donut Customer Service (Full or Part Time. Flexible Scheduling!)
The Holy Donut | Scarborough, ME
🍩Holy Donut, Scarborough, Maine
We are now hiring full time or part time, Customer Service Team Members. The Holy Donut is open daily from 6am to 4pm. Early Morning & Afternoon hours available. Flexible Scheduling. Weekend availability is a must!
Our Customer Service Team Members are responsible for providing our guests with The Holy Donut Experience! This includes excellent, efficient service, a big smile, friendly banter and providing excellent product knowledge for our guests. The Customer Service Team Members other daily tasks include: brewing coffee, preparing barista beverages, cleaning and doing dishes, accurate cash handling, accurate use of our Point Of Sale system, stocking drink coolers, correctly packing donuts, stocking supplies, completing opening and closing checklists as well as other tasks. Customer Service Team Members may also be required to train in other areas of shop and to assist with production as needed.
For all Full-Time Employees, The Holy Donut Offers:
• Medical & Dental Benefits
• Paid Time Off
• Volunteer Time Off (Volunteer at selected local organizations, and you can accrue time off, hour for hour, for your volunteer efforts)
• Matching 401k Program
• Paid 30 minute break per shift
🍩About The Holy Donut
The Holy Donut is a local, family owned and operated business that was founded on the premise that donuts can be a wholesome treat you can feel good about eating, when they are made from scratch with wholesome, quality ingredients. We never use preservatives or artificial colors and source as many fresh, local ingredients as we can, including Maine potatoes and locally sourced butter and buttermilk from Casco Bay Butter. The Holy Donut is a throwback, old school donut shop that takes the time to hand roll and hand cut our dough which we make from scratch every day! We also cook and hand glaze our donuts in each of our shops every morning. We take a great deal of pride in the products we produce every day. We are looking for others in our community that take pride in their work and want to be part of our team in bringing smiles to the faces of our new guests in Scarborough.
The Holy Donut is open daily from 6am to 4pm. (hours will extend later in the summer months) Hiring for Early Morning shifts, as well as afternoon closing shifts. Weekend availability is required.
🍩Customer Service Position Summary
The Customer Service Associate is responsible for greeting and servicing customers with the highest level of efficiency, customer service and product knowledge in order to ensure the best possible customer experience, both at our front counter, and through our drive thru window. The customer service associate must also be open to cross training on different positions within the shop. The Customer service associates daily tasks include: servicing all customer with their purchases and questions in a friendly, professional manner and greeting all customers with a smile, brewing coffee, preparing barista beverages, cleaning all areas throughout the shop, dishes, counting register at end of shift, entering orders via our Point of Sale computer system, ensuring drink coolers are stocked, boxing and bagging donuts, stocking supplies, opening and closing duties, as well as additional tasks as instructed by management.
🍩Pay & Benefits
We offer highly competitive pay rates to all our positions as well as a career path and the ability to grow to those that would like to grow with our company and take on new challenges and responsibilities. Additionally, we are proud to be able to offer our full-time (30+hours/week) team members health and dental benefits as well as paid time off. Pay for this position is $13+ with tips.
🍩Applying for this position:
If you are interested in joining our team, and being a part of a local family owned company committed to excellence, please email your resume. Please include a brief statement on why you'd be a perfect fit for the Holy Donut.
The Holy Donut is an equal opportunity employer (EOE), providing employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, disability or genetics.