Nissan Service Advisor - Topsham
Lee Auto Malls | Topsham, ME
Nissan Service Advisor
Are you an experienced Service Advisor? Do you have a strong customer service performance record? Do you have excellent communication, customer service, and problem-solving skills? If you answered YES, then you need to be part of the Lee Nissan Topsham team! Apply Today!
The Service Advisor is the liaison between customers and technicians. As the primary point of contact, you must listen and thoroughly understand customer requests or concerns, arrange for appropriate service or repair, and set and manage expectations of the customer and technician in terms of service delivery. You must also be able to articulate to the customer what repairs are needed and what repairs and maintenance are recommended.
The successful candidate will thrive in a fast-paced environment, have a positive attitude and the ability to maintain composure under stress, have a professional demeanor and great communication skills. Candidates should have 2+ year of service advisor/service writer experience. Reynolds or ADP experience is a plus. A valid Driver's License and clean driving record are required.
Lee Auto Mall is a growing, multi-franchise auto dealership specializing in both new and used vehicle sales and service. Family owned since 1936, Lee Auto Mall has grown to19 locations statewide, employing over 450 people.
We pride ourselves on our happy, hard-working network of people, which creates a great place to work. At Lee, you will join a growing team that's both fun and professional, with a high level of enthusiasm and a strong group dynamic. If you want to put your talent and drive to work for one of Maine's most thriving companies, we would love to meet you!
- Choice of Medical Plans
- 401K with company match
- Paid holidays and vacation
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Flexible Spending Account
- Paid Education and ongoing training
- Generous employee discounts on vehicles purchases, parts and service
- Staff parties and events
- A career-oriented environment with opportunities for steady growth and advancement
- A family-oriented culture with an excellent reputation in the business
(keywords: auto automotive Team Service Manager TSM ASM service writer advisor customer service)