IT Help Desk Technician - WGTech - Westbrook, ME |
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IT Help Desk Technician

WGTech | Westbrook, ME

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IT Help Desk Technician

Workgroup Technology Partners (WGTech) is one of Northern New England’s most progressive business information technology providers. We take an honest, upfront philosophy to serving our customers. We care about their success and that shows in our professional, flexible approach to doing business.

Job Summary:

WGTech is looking for a IT Help Desk Technician to join our growing team. This position works with clients to evaluate and solve advanced technical issues, installs new software releases, evaluates and installs patches, and resolves software related problems typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. The ability to track and prioritize workload is essential. The most important attribute for this role is a dedication to customer satisfaction. Some variation in schedule should be expected, due to customer maintenance windows. This position also requires participation in an on-call rotation. This position is ideal for a candidate who wants to further develop their technical skills and competencies with a company offering lots of growth potential.

Employment Type: This is a full-time position.

Location: Based in the greater Portland, Maine Area

Time frame: Immediately


  • 1+ years of supporting Microsoft desktop operating systems and Microsoft Office
  • Experience supporting users/computers in Microsoft Active Directory
  • Experience supporting users/desktops in a business environment is required
  • Experience supporting users in Microsoft Exchange Server or Office 365
  • Able to create and maintain detailed documentation
  • Strong personal and team communication skills
  • College degree in a Information Technology field is preferred


We offer a competitive compensation and benefit package.

Posted On: 2019-04-23 10:32:57
Closing Date: Open Until Filled
Telecommute: No
Categories: Information Technology
Job Type: Regular
Job Status: Full Time
Career Level: Entry Level (<2 years experience)
Minimum Degree: Associate Degree
Pay Type: Annual Salary
Similar Jobs: Within 25 miles of 04098, Information Technology

Additional Contact Info

207 Larrabee Road
Westbrook, Maine 04092