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Carbonite, Inc.


Employer Description

Carbonite is the market leader in the rapidly growing online backup market, one of the fastest growing technology companies in New England, and hopes to play a major role in the evolution of cloud services.


Carbonite’s founders have been committed to providing great service to our customers since the Company was founded. That commitment continues to this day. Carbonite invests more money in customer service than any of our competitors and we believe that our Customer Support team is a primary competitive advantage of our Company.  We value our customers so much we moved our support center from India back to the United States (Lewiston, Maine).


So how do we insure our customers have a great experience when they need help and reach out to Customer Service?  First and foremost?Happy Tech Support Professionals create happy customers. We strive to equip our team members with the best tools and training, great benefits and a positive work environment.


We promise...
to keep your backup simple. Our product works automatically, so you never have to remember to back up. You can recover your files with just a few clicks and our customer support reps are available by phone, email and chat.

We promise...
to keep your files safe and private. It’s our top priority. Your files are encrypted before they leave your computer and encrypted again during transfer. Your files remain encrypted on our secure servers that are located in state-of-the-art data centers.

We promise...
to listen, and respond. We sincerely appreciate that you've taken time out of your busy life to try Carbonite, and we take your input very seriously.




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Contact Details

18-24 Mollison Way
Lewiston, Maine  04240
Phone: 617-927-3535
Our Jobs

Type: For Profit
Industries: Technology
Contact: Liana Rubinstein
Title: Technical Recruiting
Contact Phone: 617-927-3535
Contact Email:
Contact URL:
Resumes accepted by: Email
A cover letter is not required
Phone inquiries not accepted