---

Job Details

Position Title:

Administrative Specialist CL3: TRIO Student Support Services, Bangor Campus

Department:

TRIO Programs - ACNRS

Bargaining Unit:

COLT

Salary Band/Wage Band:

B23; $19.59 per hour.

Work Schedule:

Monday - Friday, 8:00 a.m. - 5:00 p.m. Occasional additional evening and/or weekend hours may be required.

**Location:**

Bangor ME

Statement of Job:

Position is available to employees of the Associated C.O.L.T. Staff of the University of Maine at Augusta from May 23 through May 30, 2024, and to external applicants thereafter.

The University of Maine at Augusta is seeking applicants for the full-time position of Administrative Specialist Career Level 3 (**CL3**) for the TRIO Student Support Services program. The position will be located at the Bangor campus. This is a soft-money funded position that relies upon the continuation of the Federal TRIO SSS grant contract between the United States Department of Education and the University of Maine at Augusta.

Responsibilities include:

• Maintaining the day-to-day operation of the Student Support Services program
• Providing administrative support
• Processing confidential information
• Compiling lists and generating information
• Maintaining the database and performing administrative data tasks
• Creating reports, tracking student information and academic progress
• Maintaining students' records
• Providing front-line support to students with sensitivity to the needs of individuals served

The Administrative Specialist CL3 performs administrative and clerical work which requires extensive procedural knowledge and organizational skills. Work involves considerable internal and external contacts as well as handling verbal and written communications for a broad range of questions. The ability to work as part of a team is essential, as are providing exemplary customer service, maintaining confidentiality, the ability to manage multiple tasks and prioritize, and the ability to work in a diverse environment with many interruptions. The Administrative Specialist CL3 works under minimal supervision.

A full position description can be found online (linked).

Work schedule: Monday - Friday, 8:00 AM to 5:00 PM. Occasional additional evening and/or weekend hours may be required.

Wage: $19.59 per hour (Wage Band 23) or the appropriate transfer rate for a current UMS employee.

Working Conditions: This position typically works extended hours at a desk, using LCD monitors and other general office equipment.

Benefits: The University provides a highly competitive benefits package that includes: holidays, vacation, and sick time; health, dental, and vision insurance; life insurance; short and long-term disability insurance; a tuition waiver program for employees and their eligible dependents; a 403(b) retirement plan with a university contribution, and more. View our Benefits Information Summary (linked) to learn more.

About the University (linked):

UMA transforms the lives of students of every age and background across the State of Maine and beyond through access to high-quality distance and on-site education, excellence in student support, civic engagement, and professional and liberal arts programs.

UMA is the third-largest public university in Maine. In addition to its main campus in the state's capital, UMA also serves students at its campus in Bangor (UMA Bangor) and through UMA Centers around the state. With its multiple locations and long-term expertise in online and distance learning, UMA is generally considered the university of choice for Mainers of all ages who want to attend college without uprooting their lives.

Qualifications:

Knowledge, Skills, and Abilities:

• Must possess knowledge of customer service principles
• Must have the ability to use modern office procedures and equipment
• Must be familiar with recordkeeping principles
• Familiarization with mathematical concepts
• Must be able to effectively use grammar, spelling, and punctuation
• Must have the ability to prepare reports
• Must have the ability to use complex filing systems
• Must have a basic knowledge of budgeting principles
• Must have extensive experience in the use of computers and related software applications
• Must have the ability to maintain confidentiality
• Ability to manage multiple tasks and prioritize and assign work
• Must possess excellent communication and interpersonal skills

Required Qualifications:

• Sixty credits or more of higher education or equivalent work experience and training
• Three years of administrative support experience

Preferred Qualifications:

• Experience in a university or similar office setting
• Experience working with students who have academic need and may be first-generation, have financial need, and/or have disabilities

Other Information:

Applicants must complete an online application and submit a cover letter and resume at https://uma.hiretouch.com/. Materials must be submitted via "Apply for Position." You will need to create an applicant profile, complete an application, and upload a cover letter that fully describes your qualifications and experiences with specific reference to the required and preferred qualifications, a resume/curriculum vitae, and contact information for three professional references.

Review of applications will begin June 14. Materials received after June 13, 2024, will be considered at the discretion of the university. We are not able to consider applicants who require Visa sponsorship support.

The successful applicant is subject to appropriate background screening.

In complying with the letter and spirit of applicable laws and pursuing its own goals of diversity, the University of Maine at Augusta does not discriminate on the grounds of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability physical or mental, genetic information, or veterans or military status in employment, education, and all other programs and activities. The University provides reasonable accommodations to qualified individuals with disabilities upon request. The following person has been designated to handle inquiries regarding nondiscrimination policies: Director of Equal Opportunity, 5713 Chadbourne Hall, Room 412, University of Maine, Orono, ME 04469-5713, 207-581-1226, TTY 711 (Maine Relay System).

Length:

Fiscal Year (12 Months)

Required Documents:

Contact Information for Professional References, Cover Letter, Resume/CV